Product & Testrides

Where can I test the TAITO?

We have partnered up with Bike Republic for test rides in Belgium!

Walk in any of their 4 central stores to try out the unique riding experience on the Taito S1 🛴


View the list of Bike Republic stores ➡️ here ⬅️ and book your preferred time slot.

Are you not from the area? Please let us know where we should expand our test network 🤝

How long can I test ride the Taito S1?

We will allocate a 30-minute appointment for every test ride. It takes around 5-10 minutes to get used to the uniquely fun riding experience and explore all the possilibities! 🛴

Book your test ride➡️ here ⬅️

How do I setup my Taito?

Have you just joined the TAITAN community? Welcome 😎

For more information on setting up your Taito S1, follow our step-by-step guide➡️here⬅️.

Taito S1 User Manual

Not sure on how to use your Taito S1?
Find more information on in the Taito S1 User Manual

User Manual (EN) English version

Handleiding (NL)  Dutch version

Mode d'emploi (FR) French version

Bedienungsanleitung (DU) German version

What is the warranty policy?

As a TAITO customer, you have a warranty of 2 years starting from the delivery date of the product according to the conditions set out in the relevant legislation.

This warranty still applies if the Taito S1 is transferred to another owner.

I would like to rent a Taito S1, how do I do that?

If you are interesting in renting a Taito. Please shoot us a message at info@taito.be

Orders & Returns

When will I get my Taito S1 if I order now?

If you order online today, delivery is planned at the end of February 2024. 🚚 

Can I return my Taito after purchase?

If you are not entirely satisfied with your purchase, don't stress.
You have 14 calendar days to return an item from the date you received it.

Having troubles with your Taito S1? Contact our Support Team and we will help you out in no time!


My Taito needs repairing? What do I do?

If you ever face a problem you can contact us through our Contact page.
Aftersales service is a key differentiator for us so rest assured we will help you at every step. 🛴

Through the modular design of the Taito, hardware problems can be easily fixed by one of our TAITO certified partners.
Are you a handy (wo)man? Spare parts and tutorials can be provided by TAITO so you can repair it yourself as well.

Where can I find a certified TAITO Service center?

TAITO Service and at-home-repairs are currently limited to Belgium only. We are expanding in Europe, more info will follow.

We have partnered with the great people from Cyclecure to provide the best possible after sales service.
There are located in Brussels, Belgium but can do at-home repairs in if desired.


Huidevettersstraat 62 
1000 Brussel


Are you a handy (wo)man? 💪

For simple repairs, we can provide spare parts so you can do it yourself!

I can not find an answer to my question?

Still can't find what you are looking for?

Shoot us a message on info@taito.be and we will get back to you as soon as possible!


What countries do you ship to?

We ship to all countries in Europe. The delivery fee will be calculated at checkout. The delivery is free in our home country, Belgium 🇧🇪

Please keep in mind that we are currently expanding our TAITO Service network in Europe.

How much is shipping?

Shipping is free in Belgium.

Shipping costs depend on the country of destination and will be calculated at checkout.